FAQ

Frequently Asked Questions

Q: What size should I get?

If your dog is under 40lbs go with Small/Medium. Over 40 lbs go Large.

Q: How often should I use it?

Once or twice a week for heavy shedders like Huskies and German Shepherds. Once a week for moderate shedders. Daily if you’ve accepted what your life is now.

Q: Does it work on cats?

Technically yes. But Shedhaus was built for dogs. If your cat tolerates grooming better than most dogs we respect that and we won’t tell anyone.

Q: My dog hates being brushed. Will this be different?

The deshedding edge is designed to feel comfortable — not scratchy or pulling. Most dogs tolerate it significantly better than traditional brushes. Some actually enjoy it. Results may vary depending on how dramatic your dog is.

Q: How does the self-cleaning button work?

One press releases all collected fur instantly directly into the trash. No mess. No pulling fur off the brush with your hands. Just press and done.

Q: What’s your return policy?

30 days. Full refund. No questions asked. Contact us at helloshedhaus@outlook.com and consider it done.

Q: How long does shipping take?

7–12 business days to the United States. You’ll receive a tracking number via email once your order ships.

Q: Do you offer free shipping?

Yes — free standard shipping on all orders over $35.

Q: How do I track my order?

Once your order ships you’ll receive a tracking number via email. Use it to follow your package every step of the way.

Q: Can I use it on all dog breeds?

Yes — works on all coat lengths and all dog sizes. Short, medium, and long coats. From Chihuahuas to Great Danes.